Can you3 put a price on how much the professional reputation of your business is worth? These days Internet portals have been specifically developed to unjustly publish negative reviews. It’s been our experience that most negative reviews are about miscommunication or a misunderstanding. With an eKomi solution, a private arbitration process is available to resolve disputes amicably. Companies are given an opportunity to address and resolve the issue to the satisfaction of the customer. But more importantly, this process protects companies from negative reviews becoming viral across the Web.